Return & Refund Policy

At Successkart, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help with returns, exchanges, and refunds under the conditions mentioned below.

1. Eligibility for Returns

  • Products can be returned within 7 days of delivery.

  • To be eligible, the product must be:

    • Unused, unwashed, and in its original condition.

    • In its original packaging with all tags, manuals, and accessories.

  • Items not eligible for return include:

    • Perishable goods (food, beverages, groceries).

    • Personal care & hygiene products.

    • Customized or made-to-order items.

    • Items marked as non-returnable on the product page.

2. Return Process

  • To initiate a return, please contact us at:
    📧 Email: elvoraworklive@gmail.com

  • Provide your order ID, product details, and reason for return.

  • Our team will arrange a pickup (if available) or ask you to ship the item to our return address.

  • The product will undergo a quality check before approval of refund/replacement.

3. Refunds

  • Once your return is approved, your refund will be processed to the original payment method within 7–10 business days.

  • Shipping charges (if any) are non-refundable.

  • For Cash on Delivery (COD) orders, refunds will be processed via bank transfer / store credit.

4. Replacements & Exchanges

  • If you receive a defective, damaged, or incorrect product, we will offer a free replacement or full refund.

  • Replacement is subject to stock availability.

5. Order Cancellations

  • Orders can be cancelled before dispatch by contacting our support team.

  • Once shipped, the order cannot be cancelled, but you may request a return after delivery (if eligible).